FAQ

How does Flowers & Gold practice sustainability?

We are always changing and looking for new ways to improve our practices to raise our quality and sustainability standards to the highest possible bar for our customers and the world. Currently 90% of our items are made to order, and a few of our items are made from 70% recycled materials. 

How long does shipping take?

All shipping times are listed in the item descriptions, but most items take about one week to to make and ship, at which point you will receive the tracking code and then will arrive in a few days depending on where you live. You can also track your item using your order number in our "Track Your Order" page here: https://flowersandgold.aftership.com/

Return policy 

Unfortunately due to the current size of our company we cannot offer any return services at this time. We apologize for any inconvenience. If there are any issues regarding this matter please feel free to reach out to us via email and we can work something out together.

In the unlikely event that the item is damaged or you received the wrong item please email us at: contact@flowersandgold.com  and we will be happy to get it sorted out for you.